Arena Operations & Guest Experience Lead

Guardian Jobs

Screened

Swansea, Wales

Posted 5 days ago

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About the role

Guardian Jobs is seeking a Head of Venue Operations in Swansea to supervise the arena’s daily operations, ensuring a first‑class customer experience for concerts, conferences and events. You will manage F&B, front of house, safety, and staff development while aligning with budget and KPI targets.

You will lead the senior operations team, collaborate with event staff, and drive risk management and stakeholder relations to project a premier venue experience.

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