Admin Support & Scheduler (Water Hygiene)

Hours: Full-time, 37.5 hours per week Location: Head office - Silverdale, Newcastle under Lyme We are seeking an organised and proactive Admin Support & Scheduler to join our Water Hygiene division, providing critical support to ensure the efficient delivery of field-based services. This is a key coordination role within our central administration team, responsible for scheduling site works, supporting engineers, and maintaining accurate records in a compliance-driven environment. The role You will play a central role in planning and managing day-to-day service delivery, ensuring works are scheduled effectively and completed in line with client and contractual requirements. Key responsibilities * Scheduling and diarising water hygiene site works * Liaising with client sites to arrange access and confirm appointments * Coordinating engineers’ workloads to maximise efficiency * Acting as a key point of communication between engineers and operations teams * Monitoring job progress and ensuring alignment with planned programmes * Filing results and maintaining accurate records to support compliance requirements * Any other administrative duties as deemed appropriate About you We are looking for someone who is highly organised, detail-focused, and confident in managing multiple priorities in a fast-paced operational environment. You will ideally have: * Strong administrative and scheduling experience * Excellent communication skills, both written and verbal * A high level of organisation and attention to detail * The ability to work collaboratively within a team and across departments * Competence in Microsoft Office and scheduling systems * Experience in a compliance-led or service environment (desirable) Why join us? * Integral role within a growing specialist service division * Opportunity to work closely with operational teams and technical specialists * Structured and supportive central administration environment * Exposure to compliance-led services and industry best practice Apply now! If you are looking for a varied and fast-paced administrative role where organisation and coordination are key, we would welcome your application. Join our Water Hygiene team in a key coordination role supporting the efficient delivery of site services and compliance activities