Deputy General Manager – Contract Catering

Are you a hospitality professional who thrives on “the art of the possible”? We are looking for a visionary Deputy General Manager to join the leadership team at one of London’s most prestigious financial institutions. This isn’t just about maintaining standards; it’s about elevating them. With major refurbishments currently underway, you will play a pivotal role in launching a world‑class environment and driving a culture of service excellence across the Hospitality Floor.

The Role

As Deputy General Manager, you will be the engine room for my client’s hospitality operation. You will focus on:

• Lifting Standards: Moving the service from “great” to “exceptional,” ensuring every touchpoint reflects the premium nature of the brand.
• The Big Launch: Taking the lead on the operational opening of the newly refurbished hospitality floor.
• Leadership: Directly overseeing and mentoring the team. You will be a constant, visible presence on the hospitality floor, restaurant and café spaces, coaching the team and engaging with their high‑profile clientele.
• Business Growth: Identifying opportunities to strengthen the offering and grow the footprint of the catering and hospitality services on‑site.

Who You Are

• A Hospitality Specialist: You have a deep‑rooted passion for service and a background in high‑end corporate dining or luxury hotels.
• A “Floor‑First” Leader: You believe management happens in the thick of the action, not behind a desk. You are a natural at increasing management presence and driving performance through visibility.
• Commercially Savvy: You understand the KPIs that drive a successful contract and know how to deliver results that satisfy both the client and the business.
• Resilient & Adaptable: With various refurbishment phases, you are comfortable navigating change and planning for high‑stakes openings.

What’s in it for you?

A competitive salary of up to £55,000. An achievable, KPI‑led client bonus structure. The chance to put your stamp on a flagship site with brand‑new, state‑of‑the‑art facilities.