Credit Controller

Credit Controller | Shrewsbury | Permanent | Salary circa £30,000 | Home working with an office visit once per month Are you an experienced Credit Controller with a proven track record of reducing aged debt and improving cash flow? Do you have excellent negotiation skills, strong commercial awareness, and hands-on experience using Sage 50? The Opportunity We're recruiting on behalf of a well-established organisation seeking an experienced Credit Controller to join their finance team. This is an excellent opportunity for a confident and proactive Credit Controller who enjoys taking ownership of their ledger, building relationships and delivering results. We're looking for someone with strong negotiation skills, a positive attitude and the ability to manage debt recovery professionally while maintaining excellent customer relationships. You will be joining a supportive team where your ability to influence outcomes, manage customer accounts effectively, and drive timely payment collection will have a direct impact on business performance. Please note – this role is predominantly working from home with an office visit required every 1 or 2 months Key responsibilities will include: * Managing and reducing aged debt * Chasing outstanding payments via telephone, email and written correspondence * Building strong relationships with customers and internal stakeholders * Negotiating payment plans and securing payment commitments * Investigating and resolving invoice and payment queries * Reconciling customer accounts and allocating cash accurately * Maintaining accurate credit control records and reports * Escalating unresolved issues where appropriate * Supporting the business in maximising cash flow and minimising risk Personal Profile We're looking for a confident and motivated Credit Controller who enjoys taking ownership of their ledger and delivering results. You will be a strong communicator who can build relationships at all levels, whilst remaining firm and professional when negotiating payments and resolving outstanding queries. A proactive mindset, attention to detail and the ability to work independently are essential for success in this role. To be considered, you will have: * Previous experience within a Credit Control position * Strong negotiation and influencing skills * Experience using Sage 50 * A proven track record of reducing aged debt and improving cash collection * Excellent communication and relationship-building abilities * Strong account reconciliation and problem-solving skills * Good working knowledge of Excel * The ability to manage competing priorities and meet deadlines * A proactive, organised and self-motivated approach to work * Confidence in handling difficult conversations professionally and effectively Perks include: * Health Cash Plan covering a range of healthcare costs * Ongoing training, development and career progression opportunities * Employee assistance programme offering free, confidential support for you and your family * Long service awards and recognition schemes * Birthday recognition voucher * Access to Blue Light Card discounts TO APPLY Please contact Joe Woodall at Seymour John Ltd. If you thrive in a fast-paced environment and enjoy making a measurable impact, we would love to hear from you! By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website