Assistant Manager

Elior at work - Workdays Made Better with Great Food

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day .

What you'll be doing...

As an Assistant Manager , you will lead the day-to-day operations of a premium airport lounge environment, ensuring an exceptional experience for every guest. You will be responsible for managing the team, maintaining service excellence, and driving high standards across all aspects of the lounge.
Oversee the smooth and efficient operation of the lounge, ensuring a premium guest experience
Lead, motivate, and support a team of lounge hosts and service staff
Manage staffing, rotas, and performance to maintain operational efficiency
Ensure all food, beverage, and service areas are consistently presented to a high standard
Liaise with suppliers and partners to ensure stock levels and quality are maintained
Monitor and respond to guest feedback, proactively resolving any issues
Ensure compliance with Health & Safety, Food Hygiene, and company policies
Drive continuous improvement in service delivery and team engagement
Working pattern: 5 days out of 7

Job ID: 6756

What can you bring? Proven experience in a supervisory or management role in hospitality or premium service environments
Strong leadership and people management skills
Passion for delivering high-quality customer experiences
Excellent communication, organisational, and problem-solving abilities
Knowledge of food hygiene and safety regulations
Flexibility to work varying shifts, including weekends, early mornings or evenings

Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you:
Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
Flexible working - including part time roles, because life doesn't run on a 9-5 schedule.
Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
Leave for life's important moments - whether family, personal or unexpected.
Give back time - paid volunteering days for the causes you care about.
Room to grow - career development and learning opportunities for all stages of your career.
Wellbeing first - mental health support and wellbeing perks.
Financial security - pension schemes and life assurance.
Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You'll Love Working Here
We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.

And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we're happy to help! xwzovoh

Ready to join us? Hit 'Apply Now' and let's chat!