Network Architect - Remote

Description 3rd Line Network Engineer Everything we do is built on a commitment to do the right thing for our customers, our people and our community. The foundations of our Leidos culture are our Values, Beliefs and Expectations by which we select, recognise and reward employees. You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs.  3rd Line Network Engineers conduct reactive and proactive maintenance, primarily on High Side systems, but may occasionally be required to support other lower classification systems that Leidos manage. These systems are highly utilised with many active users who operate at varying security levels. 3rd Line Network Engineers are responsible for responding to escalations from 2nd Line Engineers as well as other Resolver Groups and conduct advanced troubleshooting to diagnose and rectify issues as they arise.  3rd Line Network Engineers will be able to develop technical solutions to complex issues and problems as well as possess the ability to liaise with stakeholders at all levels of seniority, including the customer. 3rd Line Network Engineers will; Have a thorough and demonstrable understanding of Cisco Enterprise LAN environments at 3rd line support level including, deployment, administration and troubleshooting. Have a good understanding of WAN connectivity and routing protocols also with experience and understanding of the implementation, configuration and management of virtual and physical networking solutions. Have experience in ITIL ICT service delivery on critical infrastructure. Be experienced in patch management including analysis and deployment. System Support & Ticket resolution - Utilising technical expertise to ensure that the Core Network estate is kept online and running smoothly and that Incidents are dealt with in a timely manner IAW with KPI/SLA. Problem Resolution- Work with other resolver groups, original manufacturers, Users and suppliers to perform root cause analysis, providing technical solutions to complex problems. Documentation - Maintain and create documentation of system configuration changes. Resource Movement - Assist in the configuration, installation, and deployment of infrastructure components. Participation in Projects - Engage in infrastructure-related projects and CR’s contributing to implementation build, testing phases. At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. Securing Your Data com automated system – never from free commercial services (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.