Regional Manager

REGIONAL MANAGER

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Trinity Estates £Competitive, aligned to experience Hybrid
ROLE OVERVIEW
We are looking for a Regional Manager to lead and develop a large and complex portfolio across Cambridgeshire, Bedfordshire, Essex, Kent, Surrey, London, Norfolk, Suffolk and Buckinghamshire.
This is a key leadership role within the business, responsible for a team of six Property Managers (4 Senior Property Managers and 2 Property Managers) delivering services across approximately 60 developments, totalling over 10,000 residential units.
The portfolio includes some of our larger and more complex developments, requiring a strong focus on performance, client relationships and operational control. You will be responsible for driving standards, supporting your team and ensuring a consistently high level of service across the region.
Alongside this, you will play an active role in improving how the department operates, identifying opportunities to enhance service delivery and support the continued growth of the business.
ROLE EXPECTATIONS
This is a fast-paced leadership role requiring strong judgement, commercial awareness and the ability to manage both people and performance.
You will:
Lead and develop a team of Property Managers, ensuring consistent delivery across all developments
Manage performance effectively, recognising success and addressing issues where required
Act as a key escalation point for clients, managing complex relationships and resolving issues
Oversee financial management across the portfolio, ensuring accuracy and control
Ensure accurate and timely reporting across the team
Drive high standards across compliance, Health & Safety and industry best practice
Identify areas for improvement and implement changes to enhance service delivery
Support collaboration across departments to ensure a joined-up approach
WHAT SUCCESS LOOKS LIKE
Youll be successful in this role if:
Your team is performing consistently and delivering a high standard of service
The region is stable, compliant and well managed across all developments
Clients trust you and see you as a key point of contact
Performance issues are identified early and addressed effectively
Service delivery continues to improve across your region
HOW YOULL SPEND MOST OF YOUR TIME
Most weeks, youll be:
Leading and supporting a team of Property Managers across the region
Reviewing performance, identifying development areas and driving improvement
Managing client relationships and handling escalations
Overseeing budgets, reporting and financial performance across the portfolio
Working closely with internal teams including accounts and operations
Supporting contractor and supplier performance across developments
Identifying opportunities for efficiencies and process improvements
Contributing to new business opportunities and supporting client growth
Youll work in a hybrid way, with a mix of home working, time in the office and site visits as required, trusted to manage your time and priorities effectively
WHO THIS ROLE IS FOR
This role suits someone who:
Has strong experience in residential property management
Has previous experience leading or managing teams
Is confident managing complex portfolios and client relationships
Has strong financial and operational awareness
Communicates clearly and confidently at all levels
Takes a proactive, customer-first approach
EXPERIENCE THAT HELPS
Extensive experience within residential block/property management
Proven experience leading or developing teams
Strong understanding of leasehold legislation and industry best practice
Experience managing budgets, reporting and financial performance
Experience handling complex client relationships and escalations
TPI qualification (MTPI level or above)
Minimum of 5 years industry experience
WHAT WE OFFER
Competitive salary, aligned to experience
Company car or car allowance for field-based roles
24 days holiday plus bank holidays, with additional Christmas closure
Pension scheme
Vitality private healthcare
Perkbox membership with discounts across retail, travel and entertainment
Fully funded training and professional development, including paid study leave
Employee referral scheme
Annual salary review
Free eye tests and Cycle to Work scheme
Long service award
Support for Army Reserve training
ABOUT TRINITY ESTATES
Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.
Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale.
For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation.
As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management.
HOW WE HIRE
Initial conversation with our talent team
Interview focused on experience, judgement and approach
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED? xwzovoh
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.