Practice Manager

Dispensing Optician Practice Manager Newcastle-Under-Lyme, Staffordshire Full-time - 5 days / 40 hours per week (Alternate Saturdays) Our multi-practice independent optician client is seeking an experienced Practice Manager with a strong background in optics to lead and inspire the team in Newcastle-Under-Lyme, Staffordshire. About the Role: As the Practice Manager, you will play a key role in ensuring the clients receive the highest level of care and service. They aim to deliver obsessively great service to each and every one of the clients via their Welcome, Discover Delight client journey which is at the core of what they do. Your expertise in optical retail will enable you to effectively manage operations, drive business growth, and lead a motivated team to success. Key Responsibilities: Oversee daily operations and ensure the smooth running of the practice Lead, support, and develop the team to deliver outstanding customer care via our Welcome, Discover, Delight client journey Manage stock, budgets, and performance KPIs Ensure compliance with industry regulations and company standards Foster a positive, professional working environmentAbout You: Proven experience in optical retail management Strong leadership skills with the ability to inspire and motivate a team Excellent communication and organizational abilities FBDO Dispensing Optician qualification A proactive approach to problem-solving and business growthWhat's On Offer: Competitive salary and benefits package Ongoing training and career development opportunities A supportive and friendly work environmentIf you are interested in discussing further please reach out on (phone number removed) or @INDALEX