Director, AI HR Reimagined

Director- AI. HR Transformation

You’ll join a growing team of specialists working with clients to:

• Lead development of a new AI.HR Point of View which is relevant, scalable and drives opportunities with our clients
• Bring leading insights from the external market and thought‑provoking ideas to our clients as the world of work changes
• Reimagine HR operating and service delivery models, embedding GBS, automation, and AI
• Shape AI and people technology strategies, simplifying landscapes and enabling human‑centred experiences
• Drive HR GBS transformation – from strategy and design to implementation – optimising efficiency, scalability, and impact
• Guide clients to become AI‑ready across data, process, governance, and people skills
• Build trusted relationships with senior stakeholders, influencing C‑suite agendas

Key Responsibilities

• Be innovative in AI.HR operating model redesign – bring different and new approaches and ideas
• Be passionate about using technology to create more human, inclusive experiences
• Be a people leader, supporting junior team members through client delivery to support their development
• Be platform‑agnostic but have functional knowledge of leading platforms such as SAP SuccessFactors, Workday, ServiceNow, Moveworks, Eightfold
• Be a strong communicator with the ability to influence senior stakeholders
• Be curious, innovative and driven by a desire to help our clients achieve their goals
• Be professional, quickly establishing personal credibility and demonstrating expertise
• Be commercially savvy – understanding client buying patterns, preferences and how to shape commercial offerings
• Take a practical approach to solving issues and gaining client agreement
• Analyse complex problems and deliver insightful, practical and sustainable solutions

Qualifications

• Experience in leading and shaping an AI.HR Point of View – articulate trends, forces and resultant strategies for HR functions credibly
• Ability to bring provocation and thinking on the future role of HR in the AI Workforce – translate this into new HR operating models of the future
• Business development and sales experience, including meeting/exceeding financial performance targets; proven track record in pursuing and leading delivery of £1m+ HR transformations; build a pipeline of work and hold an active book of business
• Commercial awareness – knowledge of consulting commercials, sales cycles, key metrics and pricing levers to shape commercially differentiated offerings
• Proven ability to lead both sales and delivery concurrently across multiple clients/accounts
• Think broadly across the business – build connections in People, Business and Technology Consulting to identify sales opportunities and bring connected solutions to clients
• Experience in developing multi‑year / million‑financial business cases and investment roadmaps for new HR capabilities and technology
• Depth of sector‑relevant experience – knowledge of sector trends and specific challenges for HR strategies within that sector
• Experience of leading multiple HR Transformation workstreams to support organisations in developing future HR operating models, including embedding AI
• Depth of experience in 1‑2 specific HR capability areas (e.g. future GBS, future of Partnering) – act as Subject Matter Resource for client conversations
• Leadership of teams to deliver complex inter‑dependent deliverables – C‑suite level presentations, workshop documentation and facilitation
• Experience of leading HR and HR Service Delivery Transformation – increase and innovate capabilities of HR and GBS functions
• GBS experience end‑to‑end – from strategy and design to implementation
• Articulate the impact of AI on the HR operating model and service delivery; applying structured methodology to assess feasibility, business value and ROI
• Design and deliver people technology strategies, particularly involving AI and automation – articulate the new HR technology stack needed for the future AI.HR operating model
• Work with cross‑functional teams (HR, IT, data, legal & compliance) to develop future‑ready architectures and data models
• Strong client relationship management, stakeholder engagement and team leadership