Remote Account Director/Client Services

We're delighted to be working with one of the UK's leading medical communications agencies, seeking an Account Manager or Senior Account Manager to join their dedicated and expanding team. You will join their client services team responsible for multiple projects, and handling one major client as the day-to-day contact, taking ownership of effective and efficient delivery of allocated tasks. Key responsibilities include ensuring work is delivered on time in full and to the highest quality standards, meeting the client's needs by working in partnership with all key functions within the agency, through regular, collaborative, clear and directive communication. Creating, building & maintaining strong, effective relationships with new and existing clients Project management of campaigns from brief to execution Work closely and collaboratively with internal teams on content strategy and production management, utilising strong problem solving, multitasking and proactive/reactive prioritisation skills Take ownership of effective management and adherence to budgets and timelines, liaising in a timely, clear and collaborative manner with project team members and creative services manager as required Providing input and managing the implementation of new and existing campaigns to ensure clients' needs are met Identifying and planning communications activities and opportunities, contributing to strategic plans Updating clients on project timelines, with clear, agreed, actionable next steps with deadlines It is essential you have medical communications experience and a relevant scientific or medical degree. This is a hybrid working position and requires only 1 day in the office each week. This is an exciting opportunity, with real career growth opportunities. 25 days annual leave - plus bank holidays and company holidays ~ Health cash plan ~ Health and well-being programmes ~ Private pension scheme ~ Competitive salary ~ Professional learning and development Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.