Principal Officer - Repairs - Housing

Principal Officer – Repairs Location: Local Authority Contract: 6 months (with potential extension) Aatom Recruitment is currently seeking an experienced Principal Officer – Repairs to join a local authority on an initial 6-month contract, with the possibility of extension. About the Role This is a key leadership role responsible for delivering a high-quality, customer-focused repairs service. You will lead operational teams, manage contractor performance, and drive continuous improvement across the repairs and maintenance function. Key Responsibilities * Lead and manage the responsive repairs service, ensuring strong performance from in-house teams and contractors * Oversee business support functions across repairs and voids * Manage repairs cases from identification through to completion * Handle disrepair cases and customer complaints * Monitor performance and implement service improvements * Ensure compliance with health and safety and relevant regulations * Analyse performance data and report on outcomes * Support internal teams and maintain effective stakeholder communication * Deputise for the Repairs and Investment Manager when required Key Requirements * Experience managing property repairs services within housing or local authority * Strong knowledge of contractor and repairs management * Experience leading and developing teams * Ability to manage budgets, resources, and risk * Knowledge of construction health and safety legislation * Strong analytical and reporting skills * Excellent communication and stakeholder management Qualifications * Relevant construction qualification (e.g. RICS, CIOB) or equivalent experience * Evidence of continued professional development desirable Additional Information * Full UK driving licence and access to a vehicle required * Opportunity within a collaborative local authority environment * Contract with potential for extension