Accommodation Support Officer

Are you passionate about making a real difference in people’s lives? We’re looking for committed Accommodation Support Officers to support individuals with their housing needs. In this role, you will manage a caseload of adult males in custody, working closely with Probation Practitioners. You will assess needs, develop tailored accommodation plans, and support participants to overcome housing challenges while understanding their rights and responsibilities. You'll also maintain accurate records, manage your caseload, and build strong relationships with internal teams and external partners to achieve positive outcomes. We welcome applicants from a range of backgrounds, including social care, mental health, education, criminal justice, or recent graduates. If you bring a person-centred approach and transferable skills, we would love to hear from you. You will be an effective communicator, able to engage and motivate individuals from diverse backgrounds. Resilient and adaptable, you’ll act as a positive role model, supporting people to make meaningful changes and move toward independence. In return, we offer training, ongoing support, and the opportunity to make a real and lasting impact every day. In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits: * 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) * 2 Volunteer Days * Pension - 5% Employee 5% Employer * Healthcare Cash Plan, incl. 3 x salary life assurance * Annual salary review * Refer a friend scheme * Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Communities is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: HMP Liverpool Hours: Full time, 37 hours per week (Mon-Fri) Contract: Permanent Closing Date: 08 June 2026 Key Responsabilities * Manage a caseload of participants, producing personalised accommodation plans * Carry out initial assessments, considering risk, situation and need * Record progress and outcomes timely and accurately using case management system * Maintain contact with participants, identifying any emerging risks and concerns