Smoke Control Service Manager

Technical Services Manager - Smoke Control & AOV Systems Location: London Salary: £50,000 to £60,000 PA DOE Role Overview This role is responsible for identifying and developing opportunities for remedial works, system upgrades, and replacement projects across smoke control and AOV systems. Working closely with clients, engineers, and operational teams, you'll turn technical findings from inspections, surveys, and maintenance activities into practical solutions that improve system performance, compliance, and safety. The role combines technical knowledge with a commercial mindset, helping customers understand their options while ensuring projects are scoped, priced, and delivered successfully. Key Responsibilities Identify opportunities for repairs, upgrades, and replacement works within existing client sites. Review survey reports, engineer recommendations, and inspection findings to develop practical solutions. Prepare quotations and proposals for remedial works, system upgrades, and new installations. Ensure solutions meet fire strategy requirements and are practical to deliver. Work closely with engineers and project teams to support successful delivery of works. Build strong relationships with customers, providing technical advice and guidance on system performance and compliance. Support business development and account management teams in growing existing accounts and winning new business. Provide technical support during installations, commissioning, and fault-finding activities when required. Act as a technical point of contact for smoke control and AOV-related enquiries. Skills & Experience Experience working with smoke control, AOV, or related life safety systems. Good understanding of system upgrades, remedial works, and replacement projects. Ability to survey, scope, and price technical works. Understanding of fire strategies, cause-and-effect requirements, and compliance standards. Strong communication skills and confidence working directly with customers. Commercially aware with the ability to identify opportunities and deliver value for clients. Experience within facilities management, building services, fire protection, or technical services environments. What Success Looks Like Winning and delivering remedial works and upgrade projects. Building strong customer relationships and identifying new opportunities. Producing accurate quotations and achieving good conversion rates. Working effectively with operational and commercial teams. Delivering commercially successful projects that meet customer expectations. Full UK Driving Licence required Apply now to find out more & take the next step in your career! TJCOM