Housekeeper

DIVISION/LOCATION: Blackpool Tower OPERATING GROUP: Blackpool Tourism Limited REPORTS TO: Team Leader DEFINITION: To consistently provide high-quality, professional, and courteous service to guests, ensuring a positive and supportive experience at all times. To contribute to the achievement of key objectives through accurate handling of tasks, effective communication, and maintaining high standards of organisation and presentation in all areas of responsibility. Job Purpose To consistently provide high-quality, professional, and courteous service to guests, ensuring a positive and supportive experience at all times. To contribute to the achievement of key objectives through accurate handling of tasks, effective communication, and maintaining high standards of organisation and presentation in all areas of responsibility. To maintain the highest standards of cleanliness and presentation across all areas of Blackpool Tower,ensuring a safe, hygienic, and welcoming environment for guests and staff at all times. Key Responsibilities Carry out daily cleaning of all public and staff areas, including: Exhibition spaces and attractions Toilets and washroom facilities Staff areas, offices, and break rooms Entrances and queuing areas Ensure all cleaning tasks are completed to a high standard and in line with company procedures Safely use cleaning chemicals and equipment in accordance with COSHH regulations Conduct routine checks throughout shifts to maintain cleanliness standards Respond promptly to spillages, hazards, or cleaning requests Dispose of waste correctly and maintain recycling practices where applicable Report any maintenance issues, damages, or health and safety concerns to management Support deep cleaning tasks and periodic cleaning schedules Health & Safety Follow all health and safety procedures and company policies Use appropriate PPE at all times Ensure all work is carried out safely without risk to yourself, colleagues, guests and contractors Maintain a clean and hazard-free working environment Skills & Experience Essential: Good attention to detail Ability to work independently and as part of a team Reliable, punctual, and hardworking Basic understanding of cleaning practices Desirable: Previous cleaning experience in a visitor attraction, hotel, or similar environment Knowledge of COSHH and safe handling of cleaning chemicals Working Hours Flexible shifts, including early mornings, evenings, weekends, and bank holidays Health & Safety Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the company policies and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate. Job Types: Part-time, Temporary Contract length: 4 months Work Location: In person