Weekend Telesales Team Leader

Weekend Telesales Team Leader Salary: £16.00 - £17.00 per hour Hours: 22 hours per week Location: Part Office (Central Brighton) and Part Home We are looking for an experienced and hands-on Telesales Team Leader to manage a small inbound B2C sales team. This is an excellent opportunity for a motivated sales professional who enjoys coaching and developing people whilst remaining actively involved in customer conversations and sales activity. Working Hours * Friday: Office-based, 9:00am - 5:00pm * Saturday: Hybrid, 9:00am - 5:00pm * Sunday: Hybrid, 10:00am - 4:00pm The Role As Team Leader, you will be responsible for overseeing the day-to-day performance of the sales team, ensuring excellent customer service and strong sales results. This is a hands-on leadership role, and you will be expected to support the team by taking customer calls and handling enquiries when required. Key Responsibilities * Lead, motivate and support a small inbound telesales team * Monitor individual and team performance against sales targets * Provide coaching, guidance and ongoing development to team members * Handle customer enquiries and sales calls as required * Ensure a high standard of customer service is maintained * Assist with scheduling, performance management and reporting * Identify opportunities to improve sales processes and team effectiveness About You * Previous telesales or contact centre leadership experience * Strong sales and customer service skills * Comfortable managing performance and coaching team members * Confident handling customer calls and objections * Organised, proactive and able to lead by example * Positive attitude with a strong focus on achieving results What We Offer * Hourly rate of £16.00 - £17.00 per hour * Hybrid working arrangement * Supportive team environment * Opportunity to make a real impact within a growing business If you are an experienced sales leader who enjoys combining team management with hands-on customer engagement, we'd love to hear from you. Apply for further information