CCTV Operator

The PureGym Way The PureGym Group is a global gym business with a community of more than 700 gyms and over 2 million members. At PureGym, everything we do comes back to one simple idea: helping you feel good.  We're proud of our people and have a strong focus on internal progression. Championing diversity, we are committed to providing an excellent employee experience and workplace culture. As such, we are a Disability Confident Committed employer, and offer interviews to candidates who meet the essential criteria for a role, and opt-in to the scheme on their application form.  Our gyms are friendly, supportive, and judgement-free spaces where everybody can come in, work out and leave Feeling PureGym Good. We are proud to be certified by Top Employers Institute. See our careers page for full benefits.     We offer Free nationwide gym membership for you + 1   Hybrid working   A truly flexible working culture   Personal private healthcare, including digital GP  Life insurance x4  Company pension contribution   25 days annual leave, plus 1 personal day  Option to purchase additional holiday (up to 5 days)  Great learning & development resources   Enhanced maternity pay, paternity and adoption leave    The Role Location: Leeds city centre Type: Full Time.  3 opportunities available  Contract type: Permanent Applications close on Monday 8th June.   We are seeking a reliable and proactive CCTV Operator to join our Security Operations Centre (SOC). In this role, you will be responsible for remotely monitoring and responding to incidents across the PureGym estate, including sites in the UK, USA, and Switzerland. Your primary objective will be to ensure the safety and security of members, staff, and property at all times. This is a fast-paced role requiring strong attention to detail, sound decision-making, and the ability to respond effectively to incidents in both staffed and unstaffed environments. Please note: Shift patterns will include four shifts on and four shifts off working both day shifts (8am – 8pm) and night shifts (8pm – 8am).   Key duties will include: Emergency Response: Monitor and respond to fire alarm activations in both staffed and unstaffed clubs Follow fire evacuation and escalation procedures accurately Respond to emergency situations, including: Cardiac arrests Seizures Serious injuries Anti-social behaviour Pod/lift entrapments Act promptly on-site facility issues such as: Floods and leaks Camera faults Loss of communication with clubs Lift/ Pod Entrapment Equipment or system failures Incident Management: Monitor live CCTV feeds to identify and respond to incidents in real time Manage incidents confidently across both staffed and unmanned sites Respond to alarm activations and alerts appropriately Escalate incidents to emergency services or internal teams when required Liaise with emergency services Theft Prevention & Investigation: Identify and respond to theft incidents within clubs Support investigations through CCTV footage review Maintain accurate incident reports and logs   The Person Our successful candidate will have had experience in CCTV/Security, so understand why it’s so important and what type of work will be required of them.  They’ll also need to have: A sound understanding of IT systems and the ability to follow process The ability to manage numerous projects whilst remaining calm A can-do attitude that recognises the position within the team as a support function A true passion for CCTV & supporting functions The ability to communicate to colleagues and members in a professional and positive manner Exceptional time management skills A trouble shooter mindset with a solution orientated approach The ability to bring the PureGym values to life   PureGym is proud to be an equal opportunities employer. Our company mantra is ‘Everybody Welcome’ and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve.   Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere.    Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.  #IndeedHP  #LI-JJ1