Volunteer Administrator - Part-Time Clinic Support

Volunteer Administrator

Location: HAGA 590 Seven Sisters Road, London, N15 6HR
Timing: Maximum of up to 15 hours per week

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We deliver high‑quality, evidence‑based services designed around the real needs of the people we serve. Every year we support around 125,000 people through over 250 services — and it’s all made possible by our 3,500 staff and volunteers.

Make a real difference in your community. Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

We're looking for a friendly and organised volunteer to support our Haringey service with a range of administration tasks.

Key Responsibilities

• Contact clients, arrange appointments and assist with clinic bookings to support people in accessing the services they need.
• Maintain accurate and up‑to‑date records.
• Support important projects that improve health outcomes for the people we work with.

What We Offer

• Discounts from various schemes
• Training and personal development
• Chance to make a real difference in people’s lives
• Free induction and role‑specific training
• Support from experienced staff and regular supervision
• Opportunities to meet new people and develop your confidence
• Reimbursement for travel and agreed expenses
• Valuable experience that can support your personal or career development

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk