Patient Advisor

Job Title – Patient Advisor

Hours: Part - Time (24 Hours) - must be flexible to work weekends

Salary: £26,500 pro rata per annum + bonus, benefits

Location: Torquay

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technol

ogy.The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integr

ity.The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our pla

net.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the follo

• wing:
• An industry leading salary of £25,400 per annum pro rata plus excellent bonus pot
• entialState of the art, modern working enviro
• nments33 days annual
• leave*Free Laser Eye Surgery and Intraocular Lens S
• urgeryFree eye
• testsDiscounted prescription eye wear and sung
• lassesGenerous Optical Express friends and family discount
• schemeOngoing training and development opportu
• nitiesPension

scheme

It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will i

• nvolve:
• Building relationships with patients and ensuring regular communication prior to and following their t
• reatmentAssisting in patient consu
• ltationsScanning patients eyes using state of the art equipment as part of a full heal
• th checkAssisting patients to complete health questi
• onnairesIntroducing patients to their opt
• ometristScheduling treatme
• nt datesDiscussing finance
• optionsAccurately maintaining patient

records

Are you our ideal candidate? The answer is ye

• s if you:
• Have a passion for providing world-class custom
• er servicePossess strong organisatio
• nal skillsCan communicate clearly and articulately with a diverse range
• of peopleAre motivated and driven

to succeed

If you believe you have the right skills and attributes for this role, we would love to hea

r from you.