Internal Account Manager

Internal Account Manager 📍 Sittingbourne 💰 £28,000 + Bonus (12-15%) 🏢 Full-time, Permanent Adecco are proud to be recruiting for an Internal Account Manager on behalf of a growing and successful business in Sittingbourne, primarily supporting trade customers. This is a fantastic opportunity to join a small, friendly team within a modern office environment, where you'll play a key role managing existing client relationships and supporting business growth. The Role This is a pure account management position - no cold calling or new business prospecting. You will manage existing customers, support their needs, and ensure a smooth process from enquiry through to delivery. Day-to-day duties include: Managing a portfolio of existing trade customers Handling incoming enquiries and orders (approx. 70% reactive / 30% proactive) Following up on quotations and building ongoing relationships Compiling and sending customer quotations (full training provided) Processing orders through CRM and ERP systems Responding to customer emails, queries, and requests Producing job orders and coordinating with operations Providing delivery updates and ensuring excellent customer service throughout About You Previous experience in account management, sales support, or customer service Confident communicator with strong relationship-building skills Proactive and organised with attention to detail Comfortable using CRM/ERP systems (or quick to learn) A team player with a positive, can-do attitudePersonality-wise, the team are looking for someone who is: ✅ Driven and enthusiastic ✅ Hungry to learn and grow ✅ Humble and team-oriented ✅ Smart and solutions-focused What's on Offer £28,000 basic salary Bonus scheme (based on overall company performance) Free on-site parking Friendly, close-knit team Regular team events and lunches Training and development opportunities Modern, open-plan office environment Why Apply? This is an excellent opportunity for someone looking to build a career in account management within a growing business with a supportive culture. The company promotes from within and is experiencing steady growth. Apply now If you're looking for a varied role where you can develop your skills and be part of a fun and collaborative team, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website