Senior Quality Assurance Analyst - EH&B Offshore Operations
About the role
Description:
Our not-so-secret sauce.
Award winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Quality Assurance Analyst at McGriff Specialty, a division of Marsh McLennan Agency (MMA).
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH).
This position is fully remote and can be located anywhere in the US.
A day in the life.
As our Senior Quality Insurance Analyst on the Offshore Business Operations in the Employee Health and Benefits area, you’ll conduct quality assurance reviews to identify opportunities for improvement or potential compliance-related deficiencies within retail insurance. You’ll communicate with stakeholders and consult on implementation plans to ensure the firm’s high-quality standards are achieved.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
College Degree or equivalent education, training and work-related experience
Five years of experience within the Employee Health and Benefits industry
Ability to work independently
Highly effective written / verbal communication and facilitation skills
Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively
accomplishing goals
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
These additional qualifications are a plus, but not required to apply:
Knowledge of Employee Health and Benefits specific systems and applications
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid Work
Charitable contribution match programs
Stock purchase opportunities
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