Infrastructure & Backup Engineer L4

The Role The Infrastructure & Backup Engineer – L4 is responsible for the design, delivery, and ongoing operation of resilient infrastructure and data protection solutions for financial services customers. This is a senior, hands-on technical role where you will act as a subject matter expert across infrastructure, backup, and recovery, as well as a key escalation point for complex environments. You will play a critical role in ensuring services are secure, compliant, highly available, and aligned to regulatory and operational resilience requirements. Key Responsibilities * Design, implement, and support infrastructure across on-prem, private cloud, and Azure environments * Deliver enterprise-grade backup and recovery solutions aligned to RPO/RTO requirements * Lead backup, restore, and disaster recovery planning, testing, and validation * Ensure infrastructure and backup services are performant, stable, and secure * Act as L4 escalation for complex infrastructure and recovery issues * Lead root cause analysis for major incidents and recovery failures * Provide technical leadership during high-risk changes and outages * Support customer implementations, migrations, and technical delivery * Contribute to pre-sales solution design and technical assurance * Ensure solutions meet time, cost, quality, and regulatory requirements * Support service transition into live environments with full operational readiness * Maintain lifecycle management including upgrades, refreshes, and decommissioning * Support audits, risk assessments, and regulatory compliance activities Experience & Knowledge Essential: * Strong experience in senior infrastructure engineering roles * Expertise in backup and recovery technologies and testing strategies * Experience with Azure and private cloud infrastructure environments * Strong understanding of disaster recovery and operational resilience * Experience supporting regulated or financial services environments * Strong solution design, implementation, and troubleshooting capability Desirable: * Experience within managed services environments * Knowledge of backup tools (e.g. Veeam, Commvault, Rubrik) * Experience with hybrid and Azure IaaS architectures * Understanding of ITIL and service transition models * Awareness of compliance standards (e.g. FCA, ISO, PCI-DSS) Benefits * Pension with employer contributions * Private healthcare * Discounted gym memberships * 25–27 days holiday + bank holidays + birthday off * 24/7 wellbeing support + Team Claranet initiatives Ready to apply? Click ‘apply’ and join Claranet today. For full job description, please visit our careers site