Internal Account Manager

Our client is currently looking for an experienced internal account manager You will play a key role in supporting the sales operations and delivering exceptional service to B2B customers In this role, you will be responsible for the following key areas: * Taking orders from customers * Placing POs with suppliers * Managing stock levels * Running and sending various reports to customers * Producing quotes for new products and upselling products * Providing high-level support to the Sales team * Managing customer accounts and building strong client relationships * Handling sales administration with precision and efficiency * Supporting the full business cycle, from enquiry through to delivery * Ensuring a seamless customer experience in a fast-paced, commercial environment Key Skills and Essential Experience: * 2 year’s experience in a B2B Customer Service role, working in a packaging environment would be desirable but not essential * Competent user of Microsoft Office functions * Demonstrate strong mathematics and numeracy The successful candidate will also have the following key skills: * Be outgoing, positive and have excellent communication skills, particularly on the telephone * Be a strong and accurate administrator * Be commercially minded * Be a flexible and supportive member of the team * Manage a healthy workload and maintain focus and organisation * Be able to understand and effectively follow company process and procedure * Have a track record of customer service success and a desire to improve the customer experience * Show a desire to learn about new and existing products What you will get: * Excellent competitive salary * A good work/life balance. 8:00am to 5:00pm Monday to Friday * Holidays 22 days per year rising by 1 each year to 25, including an option to buy or sell a maximum of 3 days, plus statutory holidays After 6 months: * Life insurance * Company pension scheme * Cycle to Work scheme * Optional private healthcare scheme * The option to become a shareholder in the business after 6 months employment This is a permanent position for the right person