Administrator

Our client is seeking a highly organised and customer-focused Administrator to join their successful and growing team. This is a fantastic opportunity for an experienced administrator who enjoys delivering exceptional customer service, coordinating multiple tasks, and building strong relationships with clients and stakeholders. Working within a busy and professional environment, you will play a key role in ensuring the smooth day-to-day running of operations while providing outstanding support to both customers and colleagues. If you're an experienced administrator with a passion for customer service and enjoy building strong relationships, this could be the perfect next step in your career. Key Responsibilities: * Acting as a primary point of contact for clients * Delivering exceptional customer service and responding promptly to enquiries via telephone, email, and in person * Coordinating service requests and liaising with external suppliers to ensure tasks are completed efficiently * Managing diaries, appointments, meetings, and schedules * Supporting administrative processes and maintaining accurate documentation * Maintaining accurate records and updating internal systems * Assisting with compliance administration and ensuring documentation is up to date * Monitoring and following up on ongoing matters to ensure excellent customer satisfaction * Supporting the wider team with day-to-day administrative duties * Building strong and lasting relationships with clients, suppliers, and stakeholders * Ensuring all parties are regularly updated and informed throughout ongoing projects and activities Experience and Skills Requirements * Previous experience within administration, customer service, office support, or a similar role * Exceptional customer service skills with a genuine passion for helping people * Strong administrative and organisational abilities with excellent attention to detail * Professional communication skills, both written and verbal * Experience dealing with multiple stakeholders and managing competing priorities * Confident IT skills, including Microsoft Office and CRM systems * A proactive and solutions-focused approach to work * Professional, polished, and personable manner * Ability to work independently and as part of a collaborative team * Experience supporting clients or working within a professional services environment would be advantageous * Full UK driving licence would be beneficial If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted