About the role
Operations Compliance Manager
Field Based
Up to £45,000 + £6,000 car allowance + expenses
Ensure you read the information regarding this opportunity thoroughly before making an application.
Are you an experienced high volume QSR Store Manager looking to step into a Head Office role?
Keep reading.
We are supporting a fast-growing, award winning international QSR brand with 150+ UK sites and 30+ new openings every year is looking for a Compliance Manager to join its Operations Excellence team.
This is a field-based role combining compliance auditing, operational coaching, and stakeholder management across the UK franchise network.
It’s an ideal opportunity for a seasoned QSR Store Manager ready to step into a head office operations role and gain exposure to multi-site operations in a rapidly expanding brand.
The Role
You will spend most of your time visiting stores across the UK franchise network, conducting unannounced audits, coaching teams, and working closely with franchise partners to drive brand standards and operational excellence.
This is not a pure audit role. While auditing is a key part of the job, the real value lies in coaching teams, influencing franchise partners, and improving operational performance across the network.
You will be part of a lean Operations Excellence team with direct exposure to senior leadership.
Why Join?
- Join a rapidly scaling international QSR brand
- 30+ new restaurants opening every year
- Direct exposure to senior leadership in a lean head office team
- Opportunity to influence brand standards across the UK network
- Clear progression pathway toward Area Manager or senior operations roles
- Daytime hours with occasional weekends
Key Responsibilities
- Store Auditing: conduct regular and unannounced audits across franchised restaurants to assess brand standards, operational compliance, food safety, and customer experience.
- Coaching & Development: coach store managers and teams during visits to improve operational standards, strengthen processes, and drive better performance.
- Stakeholder Management: Build strong relationships with franchise partners and Franchise Business Managers to align on expectations and address compliance gaps.
- Operational Improvement: Identify recurring operational issues and support improvements to processes, training, and standards across the network.
You must have
- 5+ years’ experience managing a high volume QSR restaurant
- Experience in a major QSR brand
- Exposure to projects outside day-to-day operations, such as: covering for an Area Manager, supporting new store openings, leading training initiatives or operational improvement projects, participating in brand audits or compliance programs
- Strong coaching and stakeholder management skills
- The ability to influence franchise partners and drive standards
Most importantly, you are someone who understands operations deeply and enjoys helping teams improve.
Travel & Location
This is a field-based role with extensive travel.
- Nationwide
- 3 nights away per week on average across the year, not every sigle week.
- Driving licence required
- Travel is cover from the moment you leave home
If this sounds like you, click apply!
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