Assistant Finance Officer

x1HousingBenefitOverpaymentAssistantFinanceOfficer x1AdultSocialCareAssistantFinanceOfficer ExperienceAssistantFinanceOfficer Aminimumofthreeyears'recentexperiencerecoveringHousingBenefitOverpaymentdebtorAdultSocialCarewithinalocalauthority. ExperienceofindependentlymanagingaHousingBenefitOverpaymentcaseload,prioritisingworkloadsandprogressingrecoveryactionwithminimalsupervision. ExperienceofapplyingHousingBenefitlegislation,recoveryregulationsanddepartmentalprocedureswhendeterminingandprogressingappropriaterecoveryaction. Experienceofliaisingwithcustomers,theDepartmentforWorkandPensions,enforcementagentsandinternalstakeholderstomaximiserecoveryandresolvecomplexcases. ExperienceofindependentlymanaginganAdultSocialCaredebtportfolio,prioritisingworkloadsandprogressingcasestoresolutionwithminimalsupervision. Experienceofrecoveringchargesarisingfromfinancialassessments,carechargesanddeferredpaymentagreements,applyingrelevantlegislation,policiesandrecoveryprocedures. Experienceofworkingwithvulnerablecustomers,theirrepresentativesandpartnerorganisationstoachieveappropriatedebtrecoveryoutcomes. EssentialSkillsAssistantFinanceOfficer SoundknowledgeofHousingBenefitOverpaymentrecoverylegislation,regulationsandrecoverymethodsincludingPDP,DEA,BTRetc. Abilitytoanalysecustomercircumstancesandmakeinformeddecisionsonappropriaterecoveryactioninaccordancewithlegislationandpolicy. Excellentcommunicationandnegotiationskills,withtheabilitytomanagedifficultconversationsandachievepositiverecoveryoutcomes. CompetentITskills,includingMicrosoftOfficeandhousingbenefit,revenuesorfinancialmanagementsystems. BasicDBSrequired Salaryis Scale6/SO1. Directorate:FinanceandInvestment Division:FinanceandProperty BusinessUnit:FinancialPlanning&Management/ExchequerServices Grade:Scale6/SO1 Responsibleto:FinanceOfficer Responsiblefor:None Mainpurposeofpost ?Toprovideaproactivecustomerfocusedexchequerservicetogivenserviceareasandsuppliers,takingpersonalresponsibilitytoresolvingissues/problemsinacollaborativemanner(whereappropriate)toensureapositiveoutcomeisachievedandexcellentcustomerserviceisdelivered. Toproactivelydevelopstrongworkingrelationshipswithgivenserviceandsupportfunctionstomanageanddeliverservicesforthatarea,ensureproperprocessesarebeingfollowed,beingapointofcontact,improvecommunicationandautomationoftasks. TosupportthedevelopmentoffinancialcompetenceandawarenessofthecorrectexchequerprocessesforenduserstousewithintheCouncil,includingcompliancefromthem. Toprovideadministrativefinancialsupportandadvicewithinrespectiveserviceareasandalsotoarangeofcustomers.Providingfinancialinformationinatimelymanner;includingbutnotlimitedto: Alllocalfinanceprocessesandtransactionsareproperlycarriedout,andthataclearaudittrailismaintained Contributingtofinancialreporting KeyAccountabilitiesAssistantFinanceOfficer 1.Provideeffective,responsive,proactiveandvaluedexchequersupportwithgivenareas,workwithandsupporttheminachievingtheiroutcomeswhiledrivingfinancialimprovementsanddeliveringexcellentcustomerservice.Thisincludestakingpersonalresponsibilityandownershiptoresolveanyissues/problemsthatmayarise,workingthroughthemindividuallyorcollaborativelywithcolleagues,otherserviceareasandsupplierstoresolvethoseissueandensurepositiveoutcomesaredelivered. FinalJune2022 2.Toprovideadministrativefinancialsupportandadvicewithinrespectiveserviceareasandalsotoarangeofcustomers.Providingfinancialinformationinatimelymanner;includingbutnotlimitedto:Alllocalfinanceprocessesandtransactionsareproperlycarriedout,andthataclearaudittrailismaintainedandcontributingtofinancialreporting 3.Workroutinelyoncomputerisedfinancialtransactionsystemsandstandardsoftwarepackages(includingrunningreportstoextractandanalyseinformation,undertakingsystemreconciliationsandresolvinganydifferencesidentifiedandpreparingspreadsheetcalculationsasnecessary). 4.Maintainandcontrolaccuratesensitivefinancialinformationandcontrolsystemstoensurehighqualityfinancialstandardsacrossthecouncil. 5.Ensuresuccessfuldeliveryagainstperformanceindicators,includingthosemeasuringthetimelypaymentofinvoices,incomecollection,debtmanagementandrecovery,withintheareaandreportontheseasrequired.Assistinthetimelypresentationandsubmissionofotherinternalfinancialmanagementinformationasrequiredc272c101-f45c-4783-b4a0-50ad222b87c0