ASB Housing Officer

BDS Recruitment are delighted to be working with a leading housing provider in the South West with over 15000 units in their portfolio. We are looking to take on an experienced ASB officer to cover the Weston-super-mare area and surrounding. This is temporary ongoling position to begin with. Pay £27 per hour umbrella. Purpose: * To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour * Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. * Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. * Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. * Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - * Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. * Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: * Knowledge and awareness of related housing regulations/ law * Experience of delivering face to face customer service * Experience of developing partnership working with support agencies, local authorities and community groups * Good understanding of the social, economic and political context in the neighbourhoods in which we operate An understanding of the County Court rules and procedures, and relevant government legislation. You will need a be a driver with access to a vehicle Apply now for immediate consideration