Site Services Operator (Print and Mail)

Site services operator (Print and mail) - London Join our team at CBRE Global Workplace Solutions We're seeking a reliable and customer-focused Document Centre Multi-Skilled Operator to join our team in London. In this role, you will play a key part in delivering high-quality mail, print, and distribution services within a fast-paced, client-facing environment. About the Role: As a Document Centre Multi-Skilled Operator, you will be responsible for: Managing incoming and outgoing mail, courier deliveries, and accountable items Logging, tracking, and ensuring secure delivery of all items within agreed timeframes Delivering mail across site and obtaining signatures where required Producing print, copy, and scanning jobs to client specifications (colour and mono) Completing print finishing tasks such as binding and laminating Coordinating off-site print production with third-party suppliers Monitoring workloads and ensuring all tasks are completed within agreed SLAs Maintaining accurate records and management information Ordering and managing stock and consumables Carrying out regular checks to ensure health & safety compliance Liaising directly with clients to understand and meet their requirements Working collaboratively as part of a team to achieve service targets Maintaining a professional and customer-focused approach at all timesRequirements: Previous experience within a mailroom, print room, or similar environment Working knowledge of: UK and international postal and courier services Track and trace systems Print production, scanning, and finishing methods Good IT skills including Microsoft Office (Outlook, Word, Excel, Teams) Strong organisational and time management skills Excellent communication and customer service skills Ability to work both independently and as part of a team Proactive and solution-focused approach Ability to work under pressure and meet deadlinesWhat We Offer: Competitive salary and benefits package Opportunity to work with a leading global provider of workplace solutions Supportive and collaborative team environment Opportunities for development across print, logistics, and workplace services