Assistant Store Manager

Assistant Store Manager – Mountain Warehouse

Join us as an Assistant Store Manager in Cheshire Oaks – McArthur Glen. We’re looking for a passionate retail leader to partner with our Store Manager and drive excellence across daily operations, team development, sales performance and the customer experience.

Key Responsibilities

• Lead a motivated, high‑performing team, fostering a collaborative, supportive environment.
• Drive training, development and clear communication to build trust and alignment.
• Partner with the Store Manager to operate the store smoothly, maintaining visual merchandising and housekeeping standards.
• Prioritise health and safety, conduct regular risk assessments and protect staff and customers.
• Recruit, retain and support top talent while driving the store’s sales targets and KPIs.
• Oversee stock management, replenishment and loss prevention strategies.
• Deliver exceptional customer service, address feedback promptly and create a welcoming atmosphere.

Qualifications

• Proven retail leadership experience, driving high performance and achieving sales targets.
• Excellent communication skills – inspiring and engaging with colleagues and customers.
• Results‑driven, proactive, problem‑solving and decision‑making mindset aligned with company policies.
• Team‑player, approachable, supportive, energetic, determined to complete tasks.

Benefits

• Monthly bonus scheme based on performance.
• 50% colleague discount across Mountain Warehouse and Animal, twice‑yearly uniform allowance.
• 1 weekend off per month, 28 days annual leave, including bank holidays.
• Employee Assistance Programme and colleague hardship scheme.
• Generous colleague referral incentive, auto‑enrolment pension and length of service awards.