Contact Centre Real Time Analyst

Longreach Recruitment

ScreenedPermanent

Cardiff, South Glamorgan

£35,000 - £35,000/annum

Posted 1 week ago

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About the role

Real Time Planning Analyst

Are you an experienced contact centre Real Time Analyst with experience of using WFM tools, working collaboratively with operational teams to balance on the day performance against service levels and customer contacts across different channels?

If this sounds like you and your experience matches, my client based in Cardiff has an excellent opportunity to join their progres click apply for full job details

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