Service Charge Ledger Manager

Job title: Service Charge Ledger Manager

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Location: Office-based in Ringwood

Hours: Full-time, 37 hours per week.

About the role

It's exciting and busy times at Churchill Estates Management (CEM) and we are currently recruiting for a Service Charge Ledger Manager within the Accounts & Finance Department. Based at our Head Office in Ringwood, you will be responsible for the day-to-day management of the Sales Ledger, Purchase Ledger, Treasury and Credit Control functions.

The Service Charge Ledger Manager will be responsible for a small, but growing team to administer the Service Charge collection for our portfolio of owners, payment and facilitation of relevant suppliers, managing receipts within siloed virtual accounts and credit control where necessary. You must be prepared to work in a high volume, fast paced environment with multiple stakeholders involved. Churchill Estates Management also prides itself on leading the way with project development, continually improving processes so your involvement with these projects is critical whilst empowering the existing team to maintain day-to-day expectations.

Tasks as a Service Charge Ledger Manager will involve;
Overseeing the daily transactions carried out by the Sales, Purchase and Treasury Ledger Clerks as well as the debt recovery procedures of the Credit Controller to ensure internal KPIs are adhered to.
Respond to service charge queries, allocating them to the appropriate finance colleagues and monitoring response times.
Assist with the reconciliation of service charge transactions relating to services provided to residents.
Work closely with the Head of Service Charge and operational teams to provide accurate information relating to service charge transactions.
Communicating and managing our close relationships with our Suppliers.
Overseeing future projects to streamline our processes
Maintain accurate financial records and datasets across Excel and internal finance systems, namely being Qube.
Ensure compliance with relevant legislation, policies, and best practice relating to service charges.
Lead, motivate and develop the Service Charge team, setting objectives, managing performance and building technical capability

About you

We're looking for a stakeholder-focused, confident communicator with excellent organisational skills, who is self-motivated and able to thrive in a collaborative and busy environment. You will demonstrate previous experience in a supervisory capacity or managerial role.

Accuracy and attention to detail is essential as you will be dealing with large amounts of numerical data. You will have experience of using Microsoft Word and Excel to an intermediate level.

You'll be educated to GCSE level C / 5 minimum or equivalent in Maths and English Language and have an accountancy qualification.

Previous experience of Qube Property Management System would be an advantage.

How you'll be rewarded
Competitive salary
Annual holiday entitlement of 25 days, plus Bank Holidays

Day off on your birthday
Individual + partner private medical insurance
Free on-site parking
Group Personal Pension Plan
Life Assurance
John Lewis vouchers - £200 to all expectant mums and dads
Bluecrest Health Screening every 3 years
Colleague Introduction reward scheme
Professional subscriptions
Professional development
Social committees and charity events

About us

We are Churchill Living, the leading provider of housing that offers freedom, independence, and unrivalled living value for the over 60s, and we're looking for people like you!

As a family-run, privately-owned business we have a strong culture built on trust and integrity. We're proud of what we do, and the people we work with, and we believe in giving something back to the communities where we operate. Our success is built on our fantastic team of more than 700 Colleagues across the country, which is growing all the time.

We pride ourselves on building beautiful, quality apartments in desirable locations across the country for those looking for greater freedom and independence. Our developments are designed to provide safety, support and a sense of community for our Customers to enjoy, ensuring peace of mind for them and their families.

We are proud to have been voted a Sunday Times Top 10 'Best Places to Work' based on our Colleague feedback. Not only that, but we've won a host of industry awards including the prestigious Housebuilder of the Year at the WhatHouse? Awards

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