Commercial Support Coordinator

Customer Support Coordinator £negotiable depending on experience We are currently looking for a customer focused professional to join a Customer Service Team in the Bridgend area Managing customer accounts you will take ownership of enquiries, quotations, and order processing ensuring a smooth customer journey The Role * Prepare and process customer quotations and orders * Manage customer enquiries and resolve issues * Provide information including pricing and technical data * Collaborate with internal teams * Promote products and identify sales opportunities. * Meet deadlines and service expectations in a busy team environment. * Maintain accurate records The Person * Experience using CRM systems. * Strong organisational, communication and problem solving skills. * Excellent attention to detail and ability to prioritise workload. * Proficient in Microsoft Office and MS Teams. * Positive attitude with a willingness to learn and develop professionally. Manufacturing or industry knowledge is desirable but not essential, as full product training will be provided