Purchasing & Shipping Administrator

Shipping Coordinator  12 month contract Part time 3 days a week  We are seeking an organised and proactive Purchasing, Shipping & CRM Coordinator to join our team on a part-time basis (3 days per week) for a 12-month fixed-term contract. This is a varied role that will suit someone with strong administration, logistics and customer service skills who enjoys working across multiple departments to ensure smooth operational processes. Key Responsibilities Shipping & Logistics Coordinate outbound shipments to customers, ensuring products are delivered accurately and on time. Prepare shipping documentation including packing lists, bills of lading and customs paperwork. Arrange transportation services and liaise with freight carriers to schedule collections and deliveries. Monitor shipment progress, provide updates to customers and resolve any delivery issues or delays. CRM Management Maintain and update customer information, orders and communications within the CRM system. Ensure accurate records of customer interactions, enquiries and order details are kept at all times. Generate reports and analyse CRM data to support business planning and decision-making. Work closely with sales and customer service teams to ensure efficient order processing and an excellent customer experience. Communication & Collaboration Liaise with internal departments including Production, Sales and Customer Service to coordinate purchasing and shipping activities. Collaborate with colleagues across the business to resolve customer enquiries and improve operational processes. Build and maintain positive relationships with suppliers, freight carriers and external partners. About You Previous experience in logistics, shipping, purchasing, customer service or a similar coordination role. Strong administrative and organisational skills with excellent attention to detail. Experience using CRM systems and Microsoft Office applications. Confident communicator with the ability to build relationships both internally and externally. Able to manage multiple priorities and work effectively in a fast-paced environment. What's on Offer Part-time position – 3 days per week. 12-month fixed-term contract. Opportunity to work within a collaborative and supportive team environment. Varied role with exposure to logistics, customer service and business operations. If you are a highly organised individual looking for a flexible part-time opportunity where you can make a real impact, we'd love to hear from you