Practice Manager - Glasgow

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Glasgow, Scotland
Posted 1 day ago
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About the role

Glasgow, Scotland, United Kingdom

Company: Bitrecruit

Client / Employer: Occupop

Build, Lead & Shape the Future of Modern Dentistry

This is an opportunity to build culture, lead a high‑performing team, and take ownership of a growing clinic within one of the most exciting modern dental groups in Europe.

At Truly Dental, we're redefining dentistry, blending advanced technology, exceptional patient care, and ambitious growth across Ireland, the UK, and the UAE.

Now, we're looking for a hands‑on leader who wants more than operations, someone who wants impact, autonomy, and career growth.

Why This Role Stands Out

  • You won't inherit culture - you'll shape it
  • You'll lead a multidisciplinary team and elevate performance
  • You'll directly influence revenue, patient experience, and growth
  • You'll be part of an international expansion journey
  • You'll join a company that actually invests in your development

Get a feel for our team and culture before applying:

https://trulydental.ie/

LinkedIn: https://www.linkedin.com/company/trulydental/about/

Instagram: https://www.instagram.com/truly_dental

What You'll Own

This role sits at the heart of the clinic.

You will be the person who ensures that everything works - and works exceptionally well.

From people to performance, from patient experience to profitability.

Your Impact Will Be Felt In

  • Leadership: You'll inspire, coach, and develop a team of dentists, nurses, and front‑of‑house staff - building a culture of accountability and excellence.
  • Operations: You'll ensure the clinic runs smoothly: scheduling, systems, compliance, stock, and patient flow - all under control.
  • Performance: You'll track KPIs, identify opportunities, and implement actions that drive growth and efficiency.
  • Patient Experience: You'll make sure every patient interaction reflects a premium standard - handling feedback and turning challenges into loyalty.
  • Growth: You'll collaborate with marketing to increase visibility and attract new patients into the clinic.

Who You Are

You're not just a manager - you're a builder and operator.

You thrive in fast‑paced environments and know how to balance people, process, and performance.

You Bring

  • 3+ years leading teams in healthcare, dental, or service‑driven environments
  • Proven ability to improve performance and deliver results
  • Strong understanding of operations and customer experience
  • Confidence working with KPIs, targets, and financial metrics
  • Experience with practice management systems (Dentally is a plus)
  • Excellent communication and leadership presence

And Most Importantly

  • You take ownership
  • You solve problems before they escalade
  • You know how to motivate people
  • You care about delivering an outstanding experience

What You'll Get In Return

  • Competitive salary + monthly performance bonuses
  • Real career progression within an international group
  • 28 days annual leave
  • Commuting benefits (tax‑free allowance or parking support)
  • Educational support to accelerate your career
  • Employee dental benefits
  • A dynamic, social, and ambitious team environment

The Details

  • Location: Glasgow - 89 Dunlop St, G1 4ET
  • Contract: Full‑time | 40 hours/week
  • Work model: On‑site role
  • Schedule: Mon, Tue, Thu: 9:00 - 18:00, Wed: 9:00 - 19:00, Fri: 9:00 - 17:00
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