D365 Customer Engagement Functional Consultant

Job Title: D365 CE Functional Consultant Location: Fully remote (occasional client visits) Type: Permanent Employer: Fast-growing Microsoft Partner Overview We are looking for a versatile D365 CE Functional Consultant who can wear multiple hats and grow with a rapidly scaling Microsoft Partner. You will work across Sales, Customer Service and Power Platform, supporting clients end-to-end and helping shape the future of the practice. Key Responsibilities • Deliver functional consulting across D365 CE Sales and core CRM • Gather and translate business requirements into scalable CE solutions • Configure D365 CE entities, forms, views, dashboards and processes • Build and optimise Power Automate flows • Support workshops, documentation, testing and user training • Work closely with technical teams on integrations and customisations • Act as a trusted advisor to clients and ensure strong stakeholder engagement • Contribute to continuous improvement and internal capability growth Skills and Experience Required • Strong functional experience with D365 CE, especially Sales • Hands on Power Automate experience (must have) • Ability to work across multiple areas and adapt to changing priorities • Confident working directly with clients and leading workshops • Strong documentation and communication skills • Experience in fast-paced or growing environments is a bonus Why Join • Fully remote role with flexibility • Opportunity to grow with a fast-expanding Microsoft Partner • Broad role with real influence and variety • Supportive team and strong pipeline of CE and Power Platform work