Housing Assistant

We are recruiting for an experienced Housing Assistant to join the Lettings team for 6 months temp covering sick leave. The role is hybrid, with monthly meetings at Guilmore House and occasional training in Warrington. You'll work 35 hours per week with flexibility around core hours. Start ASAP, with interviews held via teams. Your new company You'll be joining a well‑established social housing provider known for delivering safe, well‑managed services across the North West. The team supports customers through allocations, applications, tenancy management and day‑to‑day housing operations, with a strong focus on accuracy, customer care and efficient service delivery. Your new role You'll provide essential support across the housing function, including: Housing applications - processing, verifying information, updating records Allocations & bandings - supporting CBL processes, Manchester Move, shortlisting and customer updates CBL systems - maintaining accurate data, monitoring bids, ensuring compliance Finance admin - raising invoices, POs, sundry payments, updating finance systems General administration - data entry, tracking, reporting, inbox management Customer liaison - gathering missing information, responding to queries, supporting smooth tenancy processesWhat you'll need to succeed Experience in housing administration, allocations, CBL or similar Confident using housing management systems and finance platforms Strong accuracy, organisation and data‑tracking skills Ability to work independently while staying connected to the wider team Excellent communication skills and a proactive approach to problem‑solvingWhat you'll get in return Flexible working Weekly pay Option to be paid PAYE or Umbrella Immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)