Adult Social Care Complaints Lead
About the role
City of Edinburgh Council is seeking an Advice and Complaint Lead to oversee professional and management support for handling all adult social work complaints and enquiries in Edinburgh. You will ensure investigations meet statutory timescales and service standards.
The role is based at Waverley Court with a 36-hour per week schedule, offering a clear career path within the Advice and Complaints Service and opportunities for flexible working where possible.
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