Hybrid IT Service Delivery Manager – Cloud & MSP

Quorum Network Resources

ScreenedHybrid

City of Edinburgh, Scotland

Posted 2 days ago

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About the role

Quorum Network Resources in Edinburgh is seeking an experienced IT Service Delivery Manager to own a portfolio of managed service clients, ensuring exceptional service and driving continual improvement.

You will lead service review meetings, build trusted stakeholder relationships, and coordinate incident communications while monitoring SLAs and supporting renewals. This role thrives in a fast-paced MSP environment with a strong focus on customer success and collaboration.

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